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Getting personal through your website With okova Interceptor you see the visitors on your website in realtime. With a single click Hurricane, the okova full-media meeting platform, slides out inside their current web-page. With Interceptor, your website just became a more personal and efficient communication platform than ever before.
A single line of code is all that any website needs to enable Hurricane Interceptor.
The website is a webplace
Websites want to be more than glorified paper brochures floating somewhere in cyberspace.
We are helping them do more. Much more.
Interceptor changes your website into a central communication point for interactions with visitors, customers, phone partners, suppliers, distributors, agents, colleagues, reporters and more.
Building your brand By channeling personalised interaction through your website, the online brand is being constantly reinforced as the place to visit - a real extension of your business.
Visitor control
Interceptor creates realtime profiles of your website visitors. It provides information about :
Origin
| From which country is the user visiting?
|  | From which city is the user visiting?
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Location
| Which page are they looking at, and for how long?
| | On which links have they clicked?
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Status
| Was the visitor on the website before?
| | Is the visitor currently being assisted by another presenter?
| | Is the identity (name/telephone number) of the visitor already known?
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Invitation
An invitation to a visitor is what we call a "pickup".
Predefined pickups include fully automatic (the user is automatically pulled into a Hurricane communication session) and semi-automatic (a discrete option opens up asking whether the visitor would like assistance).
- Invitations can be graphically customised, and even programatically extended
- Invitations can be specified in multiple languages
- Multiple visitors can be invited to a single presentation Installation All you need to put Interceptor on your website is a single line of code.
Integration Interceptor can be integrated with all Customer Relationship Management systems, on request.
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